Shipping policy
We aim to provide fast and reliable shipping so that your order arrives as quickly as possible. Please read the details below for more information:
Processing Time:
- All orders are processed within 2-3 business days of receiving your order.
- Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates:
- Shipping costs are calculated at checkout based on the delivery address and the weight of the items.
- We offer standard shipping and express shipping options.
- Standard Shipping: Typically 3-7 business days for delivery within Australia.
- Express Shipping: 1-2 business days for delivery (available for select regions). Express shipping is available for an additional cost, which will be calculated at checkout.
- Free Shipping: We offer free standard shipping on all orders over $100 within Australia.
Shipping Methods:
- We use reliable couriers to ship your order, and tracking details will be provided once your order has shipped.
- Please ensure your delivery address is accurate as we are not responsible for any delays or non-delivery caused by incorrect addresses.
Delivery Timeframes:
- Standard shipping typically takes 3-7 business days within Australia, depending on your location.
- Express shipping typically takes 1-2 business days (depending on your location).
- Delivery times may vary during peak seasons, promotions, or due to other external factors.
International Shipping:
- At this time, we do not offer international shipping, but please check back as we may expand our services in the future.
Shipping Issues:
- If your order is delayed, damaged, or lost in transit, please contact us immediately at info@mrskandco.au, and we will work with the courier to resolve the issue.
Thank you for choosing us! We’re committed to getting your products to you as quickly as possible. If you have any questions regarding shipping, please don’t hesitate to reach out!